Metro Public Safety Answering Points (PSAPs)

Public Safety Answering Points (PSAPs) are communications facilities, operating on a 24-hour basis, responsible for receiving and processing 9-1-1 calls.  There are two main types of PSAPs in Minnesota, primary PSAPs and secondary PSAPs.  Primary PSAPs are those PSAPs which are the first to receive 9-1-1 calls; these PSAPs directly dispatch public safety services, including EMS, fire and law enforcement, or extend, transfer or relay 9-1-1 calls to other appropriate public safety agencies.  Secondary PSAPs are those PSAPs which generally receive 9-1-1 calls being transferred from primary PSAPs, generally, but not always, for the purpose of providing post-dispatch or pre-arrival medical instructions to the 9-1-1 caller. 

 

In an emergency, dial 9-1-1

Image 911 call if you can text if you can't

Primary PSAPs

Anoka County Central Communications – answers 9-1-1 calls for all of Anoka County

Bloomington Police Department – answers 9-1-1 calls for the City of Bloomington

Carver County Sheriff’s Office – answers 9-1-1 calls for all of Carver County

Chisago County Sheriff’s Office – answers 9-1-1 calls for all of Chisago County

Dakota Communications Center – answers 9-1-1 calls for all of Dakota County

Eden Prairie Police Department – answers 9-1-1 calls for the City of Eden Prairie

Edina Police Department – answers 9-1-1 calls for the Cities of Edina and Richfield

Fort Snelling – answers wireline 9-1-1 calls from the 934th and 133rd Air Bases

Hennepin County Sheriff’s Office – answers 9-1-1 calls for Sheriff’s Office-patrolled areas and cities in Hennepin County which do not have their own PSAP.

Isanti County Sheriff’s Office – answers 9-1-1 calls for all of Isanti County

Minneapolis Emergency Communications Center – answers 9-1-1 calls for the City of Minneapolis

Minneapolis-St. Paul Airport Police Department – answers 9-1-1 calls for the Minneapolis-St. Paul Airport

Minnesota State Patrol – answers 9-1-1 calls originating from interstates and state highways

Ramsey County Emergency Communications Center – answers 9-1-1 calls for all of Ramsey County, excluding the University of Minnesota St. Paul campus.

Scott County Sheriff’s Office – answers 9-1-1 calls for all of Scott County, including the Shakopee Mdewakanton Sioux Community

Sherburne County Sheriff’s Office – answers 9-1-1 call for all of Sherburne County

St. Louis Park Police Department – answers 9-1-1 calls for the City of St. Louis Park

University of Minnesota Police Department – answers 9-1-1 calls for the University of Minnesota Twin Cities campuses

Washington County Sheriff’s Office – answers 9-1-1 calls for all of Washington County

 

Secondary PSAPs

Allina Health EMS

Hennepin EMS

Metro Transit

North Memorial Ambulance

Ridgeview Ambulance