CLEC 9-1-1 Plans

9-1-1 Plans

A competitive local exchange carrier (CLEC) intending to provide local service in any county comprising the MESB is required to submit a comprehensive 9-1-1 Plan to the Minnesota Public Utilities Commission (MN PUC) prior to providing local service in that service area.  The 9-1-1 Plan details how the CLEC will provide 9-1-1 service to its customers. On an ongoing basis, CLECs are responsible for updating their 9-1-1 plans to keep them current. 

How are the MESB and its member counties involved with 9-1-1 plans?

The MESB reviews all 9-1-1 plans for CLECs operating in the metro area for compliance to the metro area and state 9-1-1 system and service standards.  The MESB monitors 9-1-1 plan activity at the MN PUC and provides comments on filings related to the metro area.  The MESB can also provide CLECs guidance on the metro area 9-1-1 system and service requirements.

The MESB requires CLECs operating in the metro area to annually submit Addendum A to the MESB’s 9-1-1 Manager at

Where can I obtain more information on 9-1-1 plans?

For more information about CLEC 9-1-1 Plans, visit the MN Department of Public Safety – Emergency Communication Networks CLEC 9-1-1 Plan webpage for: 

  • CLEC 911 Plan Templates
  • CLEC 911 Plan Instructions, including eDocket filing
  • Annual CLEC 9-1-1 Plan Update Requirements

For information on Minnesota\’s Telephone Exchange Service Area Boundaries, please visit the Minnesota Geospatial Information Office webpage.

For more information, contact the MESB’s 9-1-1 Manager at: