MESB 9-1-1 Standards

The MESB develops operational and technical standards for the metro area 9-1-1 system to ensure every citizen or visitor to the Twin Cities receives the same high standard of service during a 9-1-1 call, regardless of what type of technology a 9-1-1 caller uses.  Current MESB 9-1-1 standards are listed below.  This page will be updated as new standards are developed and approved.

Operational Standards

Metro 9-1-1 Standard 1.11.3 – Minimum Training Standard, Emergency Communications Professional

Metro 9-1-1 Standard 3.6.0 – SMS Text-to-9-1-1 Call Processing

Technical Standards

MESB 911 Data Base Standards

MESB 9-1-1 Network Service Standards