The MESB develops operational and technical standards for the metro area 9-1-1 system to ensure every citizen or visitor to the Twin Cities receives the same high standard of service during a 9-1-1 call, regardless of what type of technology a 9-1-1 caller uses. Current MESB 9-1-1 standards are listed below. This page will be updated as new standards are developed and approved.
Operational Standards
Metro 9-1-1 Standard 1.11.3 – Minimum Training Standard, Emergency Communications Professional – Updated 7/12/23
Metro Standard 3.6.0 – SMS Text to 9-1-1
Technical Standards
MESB 9-1-1 Database Standards August 2001
MESB 9-1-1 Network Service Standards March 2005
Reports
MESB 2022-2024 Interoperable Emergency Communications Strategic Plan (IECSP)