Statutes, Rules & Standards

Across the U.S., 9-1-1 service is governed by each state.  Despite being governed by individual states, the 9-1-1 industry designs systems based on national industry standards, and Public Safety Answering Points (PSAPs) operating under many national industry best practices.  Information provided on this page includes Minnesota 9-1-1 statues, rules, standards, and agencies, as well as industry standards.

Minnesota State Statutes and Rules
Minnesota Statutes Chapter 403, 9-1-1 Emergency and Public Safety Communications
Minnesota Administrative Rules Chapter 7580, Emergency 9-1-1 Communications Systems
Minnesota Administrative Rules Chapter 7811, Telecommunications – Small Local Providers
(Less than 50,000 customers)
Minnesota Administrative Rule 7811.0550, 9-1-1 Emergency Service Capabilities and Requirements
Minnesota Administrative Rules Chapter 7812, Telecommunications – Large Local Providers
(Greater than 50,000 customers)
              Minnesota Administrative Rule 7812.0550, 9-1-1 Emergency Service Capabilities and Requirements

Statewide Emergency Communication Board 9-1-1 Standards
Statewide 9-1-1 Standard 1.3.0 – Text-to-9-1-1 Statewide Operational Standard
Statewide 9-1-1 Standard 2.1.0 – Technical Requirements for PSAP Customer Premise Equipment to interface with NG9-1-1 Network in deploying Text-to-9-1-1

Industry Standards
National Emergency Number Association (NENA) standards
Minnesota Department of Commerce
Minnesota Department of Public Safety – Emergency Communication Networks
Minnesota Public Utilities Commission
Minnesota Statewide Emergency Communications Board

Federal Agencies
Federal Communications Commission – Public Safety and Homeland Security Bureau
National 9-1-1 Office